Privacy Policy

Last Updated: January 18, 2026

1. Introduction

Welcome to iSee Corporate Intelligence ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us through WhatsApp Business or other channels.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information
  • Name and contact information (email address, phone number)
  • Company name and job title
  • Communication preferences
  • Any information you provide when contacting us through our website, email, or WhatsApp Business
2.2 WhatsApp Business Communications
  • Phone number associated with your WhatsApp account
  • Message content and conversation history
  • Profile information you choose to share
  • Delivery and read receipts
2.3 Automatically Collected Information
  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Analytics data through Google Analytics and Microsoft Clarity
2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services
  • To respond to your inquiries and communicate with you
  • To send you updates, newsletters, and promotional materials (with your consent)
  • To personalize your experience and deliver relevant content
  • To analyze usage patterns and improve our website functionality
  • To detect, prevent, and address technical issues or fraudulent activity
  • To comply with legal obligations and enforce our terms
  • To provide customer support through WhatsApp Business and other channels

4. WhatsApp Business Communications

When you communicate with us through WhatsApp Business:

  • Your messages are end-to-end encrypted by WhatsApp
  • We store message content and conversation history to provide customer support and improve our services
  • We will not share your WhatsApp messages with third parties except as required by law
  • You can opt-out of WhatsApp communications at any time by blocking our business account
  • We respect WhatsApp's policies and will not send you spam or unsolicited messages

5. Web Chat Widget

Our website features an interactive chat widget to help answer your questions and provide support. When you use our web chat:

5.1 Information Collected Through Chat
  • Chat messages and conversation content
  • Timestamp of messages
  • Session information and interaction patterns
  • Any information you voluntarily provide during the conversation
5.2 How Chat Data is Used
  • To provide real-time customer support and answer your questions
  • To improve our AI chat responses and service quality
  • To understand common questions and improve our website content
  • To maintain conversation history for continuity of support
  • To train and improve our chatbot capabilities
5.3 Chat Data Storage and Security
  • Chat conversations are stored securely on our servers
  • We retain chat history to provide better support in future interactions
  • Chat data may be reviewed by our team to improve service quality
  • We do not share chat conversations with third parties except as required by law
5.4 Your Chat Privacy Rights
  • You can close the chat widget at any time
  • You can request deletion of your chat history by contacting us
  • Avoid sharing sensitive personal information (passwords, financial details) through the chat
  • The chat is not encrypted end-to-end - do not share highly confidential information

6. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., email delivery, analytics, hosting)
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
  • With Your Consent: We may share your information with third parties when we have your explicit consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing your personal information
  • Portability: Request transfer of your information to another service provider
  • Object: Object to our processing of your personal information
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

13. Analytics Services

We use third-party analytics services to help us understand how our website is used:

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Ask iSeeCI